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Citibank customer video calling their beloved ones living abroad after easily transferring funds online

Citibank Fund Transfer Guide

 

Funds Transfer Instruction

As a trusted banking partner we are committed to providing our customers with the necessary information and security to confidently transact business. As of now, you can choose to transfer your funds through Citibank Online, Citi Mobile or Citiphone banking.

What’s more, we have increased the limit for your daily online transfer request to USD 10,000,000 (or equivalent). Contact your Relationship Manager or Citiphone to find out more.


How to transfer money by channel?

You can initiate transfer funds via Citibank Online up to USD 10,000,000 daily limit, except Citibank Global Transfers for which we have different limits. The following fund transfers are supported online:

  • Transfer between your own accounts
  • Transfer to another Citibank UAE account*
  • Transfer to a local non-Citibank account*
  • Instant transfer to a global Citibank account (Citibank Global Transfers)*
  • Transfer to any non-Citibank account outside UAE

*You can add your destination account as a Payee on Citibank Online when executing the funds transfer. To register the payee or to perform an ad-hoc funds transfer you will need to enter the One Time Password (OTP) that will be sent by SMS to the registered mobile number.

You can also transfer funds via Citibank Mobile App where the following services are supported:

  • Transfer between your own accounts
  • Transfer to another Citibank UAE account*
  • Transfer in local currency to a local non-Citibank account*
  • Instant transfer to a global Citibank account (Citibank Global Transfers)*
  • Transfers in foreign currency to an account in UAE or outside UAE*

*You will need to add your destination account as a Payee on Citibank Online before you execute the funds transfer.

Alternatively, for the following fund transfer options, you can also call our 24-hour CitiPhone Banking Service:

  • Transfer funds between your own U.A.E. Citibank accounts
    This option is available through Automated Voice Response system. You just need to call Citiphone Banking Service, choose your language and:
    • Insert your debit card number + 4 digit Telephone Personal Identification Number
    • Choose Payments and transfers
    • Follow the steps and you will receive a reference number as transfer confirmation. Transfer will be immediately done.
    • Receive fund transfers requests in local or foreign currency to non-Citibank accounts up to a predefined limit. Fund transfer request will be sent for processing after all details have been provided.*
      This option is only available through our Citiphone Banking agents.

      *Prevailing exchange rates will be applicable for cross-currency transfers

How to transfer money by location?

For transactions less than PKR 100,000 favoring ALHABIB, ALLIED, UNITED, ISLAMI, NATIONAL Bank, please provide the below information to process the payment

  • Beneficiary address
  • Beneficiary contact number
  • Beneficiary CNIC
  • Purpose of payment

  • Complete name of the beneficiary.
  • Account number of the receiver/beneficiary
  • Address of the beneficiary

The beneficiary phone number and purpose of payment should be mentioned.

  • Beneficiary Account type
  • Beneficiary Account number should not have any special characters
  • IFSC Code of the Beneficiary Bank (If not readily available with you please get this information from the beneficiary. – IFSC code is mentioned in the left bottom of the check book of the beneficiary holding the bank A/C where you need to remit the funds)
  • Complete address of the beneficiary bank
  • If funds are favoring NRE account mention NRE account and IFSC code in the details of payment field
  • Fund transfers placed from Monday to Thursday, before 2:30 PM UAE time, will be processed the same day, subject to all details being correct.

IBAN (International Bank Identification Number) of the beneficiary should be mentioned.

IBAN (International Bank Identification Number) of the beneficiary should be mentioned.

IBAN (International Bank Identification Number) of the beneficiary should be mentioned.

  • CNY payments to individuals require special processing due to in-country regulations, which could delay delivery to the beneficiary as long as 7-10 days. Payments volume in these currencies may be subject to review. Cross border CNY is regulated, and Beneficiary may need to provide additional documents before settlement. For payments to individuals the beneficiary bank must be located in Mainland China.
  • It is recommended that clients advise the beneficiary to proactively contact their bank to ensure relevant registration / documentation requirements are completed for delivery of funds.

Citi UAE Funds Transfer Routing Information

  • Customer Settlement Instructions
Country Currency Code Settlement Instruction
Australian Dollar AUD Pay AUD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Sydney (CITIAU2X ) favour acct number A/C 912044009
Canadian Dollars CAD Pay CAD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Canada (CITICATTBCH) favour acct number A/C 2070039004
Danish Kroner DKK Pay DKK [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Nordea Bank Denmark (NDEADKKK ) favour acct number A/C 5000005603
Indian Rupee INR Pay INR [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., India (CITIINBX ) favour acct number A/C 90032003
Japanese Yen JPY Pay JPY [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Japan (CITIJPJT ) favour acct number A/C 210973419
Kuwaiti Dinar KWD Pay KWD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Kuwait (CITIKWKW ) favour acct number A/C 2024004
Omani Rial OMR Please Pay OMR [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Bank Muscat ( BMUSOMRX) favour acct number A/C# 0001017277160017
Norwegian Kroner NOK Pay NOK [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to DNB NOR Bank ASA (Formerly Den Norske Bank), Norway (DNBANOKK ) favour acct number A/C 70010228156
Pakistan Rupee PKR Pay PKR [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Pakistan (CITIPKKX ) favour acct number A/C 1400118015
Qatari Rial QAR Pay QAR [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to COMMERCIAL BANK OF , Qatar (CBQAQAQA ) favour acct number A/C 4010-004253-001
Saudi Riyal SAR Pay SAR [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Saudi Financial Group, , (Formerly Saudi American Bank), Saudi Arabia (SAMBSARI ) favour acct number A/C SA2440000000000003800334
Singapore Dollar SGD Pay SGD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Singapore (CITISGSG ) favour acct number A/C 700389006
Swedish Krona SEK Pay SEK [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Skandinaviska Enskilda Banken (AKA SE Banken), Sweden (ESSESESS ) favour acct number A/C 52018529552
Swiss Francs CHF Pay CHF [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., London (CITIGB2L ) favour acct number A/C 10659908
Bahraini Dinar BHD Pay BHD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Bahrain (CITIBHBX ) favour acct number A/C 4010692003
Pound Sterling GBP Pay GBP [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., London (CITIGB2L ) favour acct number A/C 602833
US Dollar USD Pay USD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., New York (CITIUS33 ) favour acct number A/C 10992154
Euro EUR Pay EUR [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Ireland (CITIIE2X ) favour acct number A/C 24002004
Egyptian Pound EGP Pay EGP [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Egypt (CITIEGCX ) favour acct number A/C 400064504
Hong Kong Dollars HKD Pay HKD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Hongkong (CITIHKHX ) favour acct number A/C 5020209005
Indonesian Rupiah IDR Pay IDR [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Indonesia (CITIIDJX ) favour acct number A/C 950024011
South African Rand ZAR Pay ZAR [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Southafrica (CITIZAJX ) favour acct number A/C 400093008
Turkish Lira TRY Pay TRY [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Turkey (CITITRIX ) favour acct number A/C 40326006
CFA Franc Beac XAF Pay XAF [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Cameroon (CITICMCX ) favour acct number A/C 65549001
Jordanian Dinar JOD Pay JOD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Jordan (CITIJOAX ) favour acct number A/C 1400020058
Moroccan Dirham MAD Pay MAD [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Casablanca (CITIMAMC ) favour acct number A/C 400211515
Thai Baht THB Pay THB [amount] direct via MT103 to Citibank N.A. UAE (CITIAEAD) for credit to [account name, account number], with separate cover message (MT202COV) via your correspondent bank to Citibank, N.A., Thailand (CITITHBX ) favour acct number A/C 400201013

  1. Please ensure that you fill in the funds transfer application form completely. You may receive a call to confirm the transactions and its details if the instructions are sent to the Branches or Financial Centers through messengers. The remittance may not be executed unless the callback to you is completed
  2. Please ensure that your local and overseas contact numbers are updated, for the bank to be able to reach you if required. Attempts will be made to reach you only on the numbers on our records.
  3. Citibank shall not be liable for any act or omission of any correspondent or paying bank or for any error or delay in transmission.
  4. Please note the fund transfers will be rejected by the beneficiary bank if any of the Required Information is missing or incomplete.
  5. Citibank will not be responsible for any late charges, interest claims and/or any other losses or damages (including, but not limited to direct, indirect or consequential damages/losses) you may suffer as result of beneficiary bank not processing any wire instructions.
  6. Prevailing exchange rates at the time of processing will be applicable.
  7. A fee per transfer will be debited along with the transaction amount, as mentioned in the Schedule of Charges.
  8. You may be unable to obtain full value pursuant to a telegraphic transfer on account of exchange or other restrictions applicable in the country of payment or country of issue or due to the paying bank or charges and fees of the paying bank.

PLEASE NOTE THAT THE U.S.GOVERNMENT HAS IN PLACE SANCTIONS AGAINST CERTAIN COUNTRIES, RELATED ENTITIES AND INDIVIDUALS. UNDER THESE SANCTIONS CITIBANK N.A. IS/WILL BE PROHIBITED FROM ENGAGING IN TRANSACTIONS THAT MAY FALL WITHIN THE GUIDELINES OF THE SANCTIONS AND IS COMPELLED TO REJECT SUCH TRANSACTIONS AND BLOCK THE RELATED FUNDS.

Should you need any further clarification please feel free to call our 24-Hour CitiPhone Banking Service at +971 4 311 4000.

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