Card Services
Debt / Credit Protection
Protect your loved ones or business from loan liabilities
International Decreasing Term Assurance is a cost effective protection plan to protect your family or business from the burden of paying off the loan outstanding in the unfortunate event of your death, disability, or critical illness.
- DEBT / CREDIT PROTECTION
- HOW TO CLAIM
- CANCELLATION / SERVICE REQUEST
- POLICY ACCESS
International Decreasing Term Assurance is a pure protection plan which helps you provision against your liabilities. This financial solution is effective where there is a decrease in outstanding liability with every payment, such as mortgage repayment or other loans where the debt is being repaid over time and hence one requires a decreased amount of liability cover.
You can effectively secure a personal / business liability by assigning the policy to the organization where you have availed your cash facility. The plan also provides life cover and the option riders to customize the plan to suit your need.
Life cover benefits include a lump sum payment on your death or diagnosis of terminal illness during the policy term.
Key features:-
- Allow your family to clear outstanding debts, if any
- Protect your business liabilities in case of demise of a key person or principal
- Protect your business if a key person or principal is critically ill
The policy owner or his/her beneficiary may call Citibank at +971 4 311 4000 or Zurich at +971 4 363 4567 or +44 1624 691111 to report a claim.
You may download the claim form by visiting https://www.zurich.ae/home/make-a-claim. In case you require any further assistance, please feel free to write to Citibank at insuranceclaims@citi.com or Zurich at benefit.claims@zurich.com.
Please visit Citibank NA Branch to initiate a cancellation request. Alternately, visit https://www.zurich.ae/home/my-forms and click on "I need to access my money" if you wish to cancel your existing policy or "I need to update my policy" for any service related requests. For any further details, you may call Citibank at +971 4 311 4000 or Zurich at +971 4 363 4567 or +44 1624 691111.
If you would like to contact Customer Happiness Contact Center of Insurance Authority of the UAE, here are the details –
Email: Customer.Service@ia.gov.ae
Telephone: 800(CBUAE)22823
Website: https://ia.gov.ae/en/ia/contact-us
In case you are an existing policy owner, you may access your portfolio details by clicking here.
International Deceasing Term Assurance is underwritten by Zurich International Life and Citibank is a distributor.
Click here to view product terms and conditions.
Citibank N.A. will receive a distribution fee (commission) from the Insurer equivalent to a percentage of the gross premium payable. Other Citi entities may receive additional compensation for the provision of product administration and management services.
Citibank N.A. will not be responsible for the rejection of any application/claim under this policy. Citibank N.A. does not underwrite or issue insurance policies. Citibank N.A. provides customer support by way of receiving payments from the customers and forwarding them to Zurich International Life Insurance Company, in addition to making such insurance products available to its customers. Premiums contributed by the Customer under this policy are not bank deposits or any other obligation of, or guaranteed by Citibank N.A., Citigroup or any of their affiliates and are subject to risks and possible loss of the principal amount invested.
Insurance products are subject to exclusions, special terms and conditions, medical underwriting requirements (as applicable) which are contained in the policy document. Insurance products are optional and underwritten by insurers, subject to the terms and conditions of each policy. Citibank N.A. does not underwrite or issue insurance policies. Citibank N.A. is not responsible for rejection of any application and/or claim made to the insurer . Citibank N.A. provides customer support by way of receiving payments from the customer and forwarding them to the Insurer, in addition to making such insurance products available to the customers. Policies can be cancelled at any time. If the policy is cancelled within the free-look period, which is 30 days from the date policy issuance, customers will be entitled to a refund of premium collected within that period as per the terms and conditions of the plan, but transfer charges may apply. For cancellations after the free-look period, there will be no refund of premiums paid as this policy is not a savings plan and does not acquire a cash value. In addition to terms and conditions of the insurer under each policy, Citibank Terms and Conditions apply and are subject to change. Please call our 24-Hour CitiPhone Banking Service on +971 4 311 4000 should you have any queries or complaints.
Citibank N.A. UAE Branch is registered with Central bank of UAE under license numbers BSD/504/83; 13/184/2019; BSD/2819/9, BSD/692/83, for Al Wasl Branch Dubai, MOE- Dubai; Sharjah, Abu Dhabi branches respectively, has partnered with Zurich International Life Insurance Company, an insurance company registered with Insurance Authority of the UAE under registration number 63 to offer this insurance product.
Copyright © 2024 Citigroup Inc.
Terms & Conditions:
I agree to the Terms and Conditions listed below. Citibank Terms and Conditions apply, are subject to change without prior notice and are available upon request. For the current Terms and Conditions, please visit our website www1.citibank.ae. All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities. By inquiring about our services, offers or products, you will be authorizing our representatives to approach you on your contact details including your telephone/mobile number for any product or service offered by Citibank. The applicant agrees to be bound by Citibank’s General Terms and Conditions available on the website www1.citibank.ae. The applicant hereby represents and warrants that the information provided herein is true, accurate, and complete and that he/she agrees to remain responsible for and to indemnify Citibank, N.A. from and against any losses, claims and/or liabilities incurred by Citibank NA as a result of having relied on such information. Citibank, N.A. is not required to verify the information provided by the applicant and neither is the bank obliged to provide the applicant with any loans or credit facilities based on the provided information. The information provided on this website does not constitute the marketing of any products or services to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Data Privacy (GDPR, LGPD & NZPA)*. The content on this website is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.
*GDPR – General Data Protection Regulation ; *LGPD – Lei Geral de Proteção de Dados Pessoais ; *NZPA – New Zealand Privacy Act
Citibank is service mark of Citigroup Inc. or Citibank N.A., used and registered throughout the world.
Citibank NA UAE is registered with Central Bank of UAE under license numbers BSD/504/83 for Al Wasl Branch Dubai, 13/184/2019 for Mall of the Emirates Branch Dubai, BSD/2819/9 for Sharjah Branch, and BSD/692/83 for Abu Dhabi Branch. Tel.: 04 311 4000.
Citibank, N.A. - UAE Branch is licensed by the Central Bank of the UAE as a branch of a foreign bank.
Citibank N.A. UAE is licensed with UAE Securities and Commodities Authority (“SCA”) to undertake the financial activity of A) promotion under license number 20200000097 B) Trading broker in international markets under license number 20200000198.
Copyright © 2024 Citigroup Inc.