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Mastercard Peace of Mind

Complimentary MasterCard Digital Peace of Mind

Mastercard Digital Peace of Mind gives you E-Commerce Insurance and Identity Theft Protection with your eligible Citi Credit Card. Click on the card below to know more.

CITI ULTIMA MASTERCARD

CITI ULTIMA MASTERCARD

1. E-Commerce Insurance

Shop online with confidence when using your Citi Ultima Mastercard Credit Card. With e-commerce insurance, you are covered for online purchases up to $1,000 per year (From April 1st to March 31st), if

  • item is not delivered within 30 days,
  • wrong item is delivered
  • item is physically damaged during delivery.

Claim Process

  • Visit mcpeaceofmind.com, enter your 16 digit card number and select e-commerce insurance.
  • Enter your claim details
  • Take a photo of your goods & receipt
  • Upload the image and submit your claim

More Information

If you have any questions please contact Mastercard at:
Phone: +971 4 509 6103 or 800035704308 (toll free)
Email: MEA.Mastercard@aig.com

Support

Click here(opens in a new tab), For more info

For full Terms and Conditions click here(opens in a new tab).


2. ID Theft Protection

Safety of personal credentials is our priority and with your Citi Ultima Mastercard Credit Card you can activate ID Theft Protection to monitor your card for suspicious activity. In addition to your card number, you can select the personal information you choose to track such as your name, email address, ID number, date of birth and other sensitive date. Receive alert notifications whenever suspicious activity is detected so that you can take immediate action to minimize potential damage

More Information

If you have any questions please contact Generali Global Assistance at:
Phone: +1 240 330 1370
Email: idp@us.generaliglobalassistnace.com

Support

Click here(opens in a new tab), For more info

Disclaimer: The above benefits are offered by Mastercard and / or its partners. Citibank N.A. UAE is not responsible nor liable for the terms of these benefits. For any queries or complaints, please click on the support links above for contact information of Mastercard & partners as well as helpline channels and T&Cs.

Important Information

You are leaving a Citi Website and going to a third party site. That site may have a privacy policy different from Citi and may provide less security than this Citi site. Citi and its affiliates are not responsible for the products, services, and content on the third party website. Do you want to go to the third party site?
Citi is not responsible for the products, services or facilities provided and/or owned by other companies.