Card Services
Marhaba is an exclusive meet and greet service that makes the airport something to look forward to—for you, your clients, or your loved ones. From fast-track clearance through arrivals or departures, to helping with baggage, and family travel, Marhaba ensures a swift, smooth and safe passage through the airport.
With your Citi Ultima MasterCard credit card you can enjoy 2 complimentary Marhaba Silver Meet & Greet Services in a year.
All you need to do to enjoy a complimentary Marhaba Silver Meet & Greet service is book at least 48 hours ahead of arrival/departure, by calling CitiPhone Banking service on +971 4 311 [4000/ 4653]. Late bookings can be made directly through the Marhaba call centre or sales office at the cardholder's expense. Additional charges apply for late bookings (less than 10 hours) at Dubai International Airport. Please contact Marhaba Dubai Call Centre at
+971 4 3898989 or marhaba@marhabaservices.com for further details.
Key Services on Arrival:
Marhaba services will be waiting to meet you as soon as you arrive at the terminal, making this an ideal package for first-time travelers and those with special needs. In a small group of no more than three travelers, you'll be fast-tracked through airport formalities. Then you'll be taken to the arrivals area to meet family and friends or make your own way onwards from the airport.
Key Services on Departure:
Marhaba services will meet you as soon as you pull up outside the airport and fast-track you through all the airport formalities in a small group of no more than three travellers. There are Marhaba Meeting Lounges near the check-in areas at Dubai International Airport Terminal 1 and Emirates Terminal 3. You can relax, read and enjoy light refreshments before Marhaba escorts you through the airport.
Meet & Greet Terms and Conditions
Missing the minimum payment due in any month and/or non-adherence to the bank’s Terms and Conditions may subject you to negative consequences and limit your ability to access further financing in the future, including but not limited to, late fee charges, a negative impact on your credit bureau rating, your card account going into arrears and/or collections measures which may include legal action and/or trigger all monies becoming due immediately. If you only make the minimum payment each month, you will pay more in interest and it will take you longer to pay off your outstanding balance.
Marhaba Meet and Greet service is only available to MasterCard credit card holders.
Citibank Terms and Conditions apply, are subject to change and are available upon request. For the current Terms and Conditions, please visit our website www.citibank.ae/tnc. All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A – UAE Branch. And makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities.